Online Guest Feedback Management System that gives your hotels and restaurants the tools through which you can effectively collect reviews, opinions or any other data that is important for you organization. eZee iFeedback can be easily implemented into your operations without any hassles and enhance your overall customer service.
Customer feedback is of the vital importance for a business to be successful and they are the heart of every successful business. In the hospitality industry without satisfied and happy customers, it would be impossible for hotels and restaurants to be successful and constantly grow.
Create your own survey with customized forms according to the specific requirements relating to the products and services offered by your establishment. Comment section allows your customers to enter personal message or opinion about your product and service giving you a different viewpoint that may not be reflected on the feedback form. Generate multiple report types from the system for accurate analysis and better understanding of customer behavior.
Complete freedom on how and when to collect feedback from clients. Powered with robust features, eZee iFeedback will give hotels and restaurants complete freedom when engaging customers.